How TruWorx transformed their customer experience with RCA and Experience Cloud.
3 mins
How fast homeowners can create quotes
5%→50%
Increase in win rates for onsite visits
7 mins
How long it takes to add new contractors to the network
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Ozinga is a fourth-generation family business supplying concrete, building materials, logistics, and energy solutions nationwide.
Business Services, Manufacturing
Mokena, Illinois
"Revenue Cloud empowers homeowners to generate instant quotes for complex projects, seamlessly handling countless variables for any material or product type. Thunder did an exceptional job delivering this project and keeping the program within the budget and on time"
— Matthew Nazarenko President, Truworx by Ozinga
The Challenge
For both homeowners and residential contractors, the process of quoting and starting a new project was historically cumbersome and inefficient. Homeowners struggled connecting with contractors and receiving timely quotes, while contractors lost valuable time on site visits for unqualified leads.
The Solution
→ Ozinga launched TruWorx, a SaaS platform powered by Revenue Cloud, which seamlessly generates a pre-qualified lead for contractors, reducing in-person manual quoting with complex calculations
→ The solution provides homeowners an intuitive, self-service experience, allowing them to draw their project on Google Maps and receive an accurate quote in as little as three minutes
→ Contractors now have a powerful portal to manage their business, utilize automations to speed up sales cycle, optimizing time on qualified leads, so they can focus on the job itself